Frequently Asked Questions FAQs

Shipping and Insurance Questions

Prices quoted in Rupees are valid for delivery in India only. For delivery outside India, extra shipping and handling costs may apply. Kindly contact us at https://www.thestonestudio.in/contact-us/ with your order details for shipping costs and ordering details.

Free Shipping within India is available on select products. Kindly view our Shipping Policy for details.

Most in-stock sculptures will be shipped within 48-72 hours of the order if ordered before 2 PM, Indian Standard Time, Monday through Friday. Delivery is expected within 5 to 10 business days from the date of shipment depending on the delivery location. Delivery for remote locations can take slightly longer. For details please refer to our Shipping Policy at https://www.thestonestudio.in/contact-us/. International shipping time varies widely. Kindly email us at [email protected] or contact us / WhatsApp us at +91-7008222943 for more details.

All orders are sent insured. Claims are provided if the shipment is lost or damaged during transit (terms and conditions apply).

Taxes may be applicable for certain products.

No, we do not provide COD as a mode of payment.

Yes, The Stone Studio provides global door delivery services. We ship worldwide through our logistics partners like FedEx, DHL and likewise logistics companies.

The Stone Studio accepts several payment methods which include – net banking, PhonePe Google Pay, UPI, Debit Cards and Credit Cards (MasterCard, Visa, Rupay, American Express, and more), wallets, and payments in EMI.

Product Related Questions

Products marked as ‘Available on Baclorder’ are not in stock. However, you are welcome to email us or call with the SKU codes of your interest and we will revert to you in case similar pieces can be made available in the near future.

The Government of India does not allow for the sale of any article more than 100 years old. We do not deal in antiques. The antiquated artworks or antique look statues are artworks that are provided an old look by our artists to give an antique finish. 

The Stone Studio makes all types of statues in stone, wood, brass and fiber. 

Yes, the statue is resistant to any outer weather conditions. Pink stone, and green stone, are not recommended for outdoors.

The Stone Studio’s fiber statues are made of durable and long lasting materials. They can withstand extreme hot and cold weather conditions. They are suitable for any indoor or outdoor placements.

The delivery agents deliver the statue to your door step (generally ground floor). They don’t unpack and install it.

Within India – Bulky statues are generally shipped through a direct delivery vehicle. In the case of bulky statues, it is advisable to arrange adequate manpower and equipment to ensure that the statue is safely unloaded and placed at the desired location. When placing a statue, our customers frequently ask their landscaper for assistance since they have the necessary manpower and are accustomed to maneuvering around large items like boulders and trees.

Overseas Shipment of large statues – Large and bulky statues are generally shipped through seaways due to its weight and volume. It can be shipped through airways also on request (depends on the volume of the statue).


Within India – In the case of smaller statues, the delivery agents leave them at the driveway or entrance. They don’t carry it to any upper floors or stairs.

Overseas Shipment of smaller statue – We ship smaller statues globally with door delivery through FedEx or likewise logistics company.

Overseas Shipment of large statues – We ship large statues globally with door delivery generally through seaways. We can also ship it through airways but the cost will be quite high comparatively.

Our stone statues are manually carved from large natural stone blocks. The stone can withstand the harshest heat and bitter cold conditions (except for Pink stone). They’re made of solid stone.

The Stone Studio specialises in sculpture customisation services. We provide exquisite sculptures tailor made to suit every individual’s requirements. For any customization, kindly email us at [email protected] or WhatsApp at +91-7008222943.

We normally attach original pictures in our photo gallery, if you don’t find one, kindly email us at [email protected] or WhatsApp at +91-7008222943.

You may clean it as much as you wish. The statue may be cleaned whenever you desire.

Keep in mind that cleaning the statue isn’t strictly essential. Without exerting any effort, it will work perfectly!